Business Administration Faculty Publications
The Role of Communication Values in Swift Starting Action Teams: IT Insights from Flight Crew Experience
Document Type
Article
Publication Date
11-2004
Journal Title
Information and Management
Volume
41
Issue
8
First Page
1043
Last Page
1056
DOI
10.1016/J.IM.2003.10.006
Abstract
We define a new subset of action teams termed swift starting action teams. These high technology groups of professional, well trained strangers perform from the moment they start working and face high stakes from the beginning. For these teams, we present evidence that the expression of communication values precedes effective task communication and team performance. IT professionals increasingly team with other professionals in high technology environments, such as swift starting action teams. Communication and communication values are important to the success of action team interactions common to IT professionals, such as requirements analysis, knowledge discovery interviews, and end user service engagements.
Keywords
Communication, values, teams
Recommended Citation
McKinney, E. H.; Barker, J. R.; Smith, Daryl R.; and Davis, K. J., "The Role of Communication Values in Swift Starting Action Teams: IT Insights from Flight Crew Experience" (2004). Business Administration Faculty Publications. 154.
https://digitalcommons.cedarville.edu/business_administration_publications/154
