Library Faculty Publications
Document Type
Article
Publication Date
2004
Journal Title
The Christian Librarian
Volume
47
Issue
3
First Page
92
Last Page
95
Abstract
Discusses the development of the program Performance Assessment System for library service quality. Goal of the program; Challenges of implementing the performance assessment (PASport) system; Context of the Centennial Library PASport system at Cedarville University in Ohio.
Keywords
Evaluating job performance
Recommended Citation
Brock, Lynn A., "A PASport to Service Quality: Developing a Performance Assessment System. Part 1: The Context for Performance Assessment" (2004). Library Faculty Publications. 41.
https://digitalcommons.cedarville.edu/library_publications/41
Comments
Reproduced by the kind permission of the Editor of The Christian Librarian